Delivery
Latest update: 27 July 2023
| Cost | Free from | |
|---|---|---|
| Belgium The Netherlands |
7 € | 100 € |
| Germany | 12 € | N/A |
| Luxembourg |
14 € | N/A |
| France | 16 € | N/A |
| Other countries | Upon request | N/A |
Shipping to other countries (in or even outside of the European Union) is possible upon request (depending on total value and weight). Additional duties and taxes may apply. These will always be chargeable to the receiver and can’t be (re)claimed from the sender.
Delivery is done by the PostNL & DPD network.
Pick up at Jilko (Meldert, Belgium) is only possible upon appointment.
All items which are in stock are shipped at latest the day after your order.
Payment
You can pay your order via :
- BACS / wired transfer
- MisterCash / Bancontact / Payconiq
- iDeal
- Credit card
- Visa
- MasterCard
Online payment methods (so all except BACS / wired transfer) are handled on the external secure platform of “Pay”.
By default, customers get a receipt. An invoice can be requested.
Using a coupon
Upon shopping and adding items to your basket, you can redeem the value of a coupon when reviewing your cart. Right under the overview of your products, enter the coupon code and press “Apply Coupon” to get the discount. The page will reload and you’ll see the updated price. Hence you can proceed to the checkout to confirm your order.
Gift vouchers
If you are the lucky one who received a gift voucher, please keep in mind these remarks:
- the voucher is valid for 1 year (the exact end date is mentioned on your voucher)
- if your order is lower than the total value of your voucher, you can use the remaining amount for a next order
- to redeem the value of your gift voucher, check the section above on using a coupon
- delivery costs still need to be paid (seperatly from the coupon)
